Reader Questions

Frequently Asked

Answered the way we'd answer them in a real conversation.

It means we write out the actual dialogue your bot uses — every question, every response, every tone choice — before any development happens, the same way a screenwriter drafts a script before filming.

We use leading large language models under the hood, but the model is just the engine — the script we write is what actually controls tone, boundaries, and what the bot will and won't say.

About 3 weeks on average for a single-channel Draft plan, longer for multi-channel Script or Feature builds depending on integration complexity.

Yes — booking and lead-qualification flows are included starting on the Script plan, connected directly to your calendar or CRM.

The bot hands off gracefully to a human, and we add that question to the next script revision so it's covered going forward.

We write it, based on your discovery call and any existing materials — you review and give notes before anything goes live.

Website chat, WhatsApp, Instagram/Messenger DMs, and Google Business Profile — how many are included depends on your plan.

No long-term contract — monthly plans run month-to-month after the one-time setup.

Yes, anytime — we'll extend your existing script to the new channels rather than starting over.

Details are outlined in your agreement before you sign — see our Return & Refund Policy for full terms.

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